Microsoft drops official technical support for older products on community forums

If you head to the Microsoft Answers forum for whatever expecting official technical back up for an older Microsoft product, you'll soon be out of luck. The company appear today that it will no longer be providing technical support from Microsoft agents for a slew of products, including older versions of Windows and Office, along with Microsoft Band, Zune, and older Surface PCs (via MSPU).

Hither's a look at all of the products that volition be "discontinued across dissimilar forums in the community" as of July, 2022:

Windows 7, 8.1, eight.ane RT

Microsoft Security Essentials

Internet Explorer 10

Part 2022, 2022

Surface Pro, Surface Pro 2, Surface RT, Surface 2

Microsoft Band – this topic volition be locked. Users are invited to participate in Microsoft Band 2 topic.

Mobile devices forum – Microsoft back up will continue in "Other Windows mobile devices" topic

Zune – this topic will be locked, just volition remain available for browsing

Co-ordinate to Microsoft, the motion is being made to "shift" its support scope. Staff will yet moderate the forums, and customs members are asked to keep to participate in topics that remain open. However, Microsoft says at that place volition no longer be "proactive reviews, monitoring, answering or reply marking of questions."

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